# Cuboh Help Center

> Help center for Cuboh

## Product Tutorials

- [Cuboh Tablet Overview](https://support.cuboh.com/en/articles/5337320-cuboh-tablet-overview.md): Welcome to your Cuboh Tablet! This guide will cover everything you need to know about managing orders from Cuboh.
- [Cuboh's Tablet](https://support.cuboh.com/en/articles/6005194-cuboh-s-tablet.md): Your new Cuboh tablet has arrived, so what now? Let's get it set up though our quick and easy process.
- [Enrolling in Cuboh Device Manager](https://support.cuboh.com/en/articles/6026531-enrolling-in-cuboh-device-manager.md): Cuboh's Device Management System allows our Support team to better assist and diagnose issues as they arise.
- [How to Automatically Accept Orders on the Cuboh Tablet](https://support.cuboh.com/en/articles/5337444-how-to-automatically-accept-orders-on-the-cuboh-tablet.md): This article will show you how to automate your order acceptance with the Auto-Print ASAP Orders functionality.
- [Managing Scheduled Orders from the Cuboh Tablet](https://support.cuboh.com/en/articles/5337460-managing-scheduled-orders-from-the-cuboh-tablet.md): Manage Scheduled Orders using the Auto-Print Scheduled Orders functionality, or by setting up Default Snooze Minutes.
- [Setting up Preparation Times on the Cuboh Tablet](https://support.cuboh.com/en/articles/5337473-setting-up-preparation-times-on-the-cuboh-tablet.md): How to set up a preparation times for orders.
- [Managing your Online Menus from the Cuboh Tablet](https://support.cuboh.com/en/articles/5337504-managing-your-online-menus-from-the-cuboh-tablet.md): With Cuboh, you can 86 items across all of your delivery app integrations at just the tap of a button.
- [Managing your 3rd party apps from the Cuboh Tablet](https://support.cuboh.com/en/articles/5337522-managing-your-3rd-party-apps-from-the-cuboh-tablet.md): The Cuboh Tablet allows you to manage all of your online storefronts from the Integrations Tab.
- [Managing your Printer Settings and Connections from the Cuboh Tablet](https://support.cuboh.com/en/articles/5337554-managing-your-printer-settings-and-connections-from-the-cuboh-tablet.md): An overview of the printer connection functionality from your Cuboh Tablet.
- [How to get in touch with Cuboh support](https://support.cuboh.com/en/articles/4843795-how-to-get-in-touch-with-cuboh-support.md): Need help? Contact our customer support team!
- [Automating the order management process](https://support.cuboh.com/en/articles/2807250-automating-the-order-management-process.md): This article explains how to automate your online orders so that you can save your energy and focus on making great food!
- [Downloading the Cuboh App](https://support.cuboh.com/en/articles/4554651-downloading-the-cuboh-app.md): Just received your Cuboh tablet? Follow these steps to download the Cuboh Android App.
- [Changing the Notification Sounds for Cuboh](https://support.cuboh.com/en/articles/4759946-changing-the-notification-sounds-for-cuboh.md): Customize Cuboh's sounds to suit your restaurant's needs and environment.
- [How to setup a TP-Link with a Cuboh printer](https://support.cuboh.com/en/articles/4603767-how-to-setup-a-tp-link-with-a-cuboh-printer.md): How to set up a TP Link to create a hotspot for a Cuboh printer.
- [How to snooze future scheduled orders](https://support.cuboh.com/en/articles/3519499-how-to-snooze-future-scheduled-orders.md): This article will walk you through how to snooze your scheduled orders, and send them through to the kitchen when you are ready.
- [Cuboh x Fresh KDS Pairing](https://support.cuboh.com/en/articles/5445727-cuboh-x-fresh-kds-pairing.md): How to pair Cuboh with your Fresh KDS System.
- [Managing your settings on the Cuboh app](https://support.cuboh.com/en/articles/4256980-managing-your-settings-on-the-cuboh-app.md): Once you've downloaded the Cuboh app, follow this guide to configure your settings!
- [Activating and Deactivating apps to not receive orders](https://support.cuboh.com/en/articles/2807247-activating-and-deactivating-apps-to-not-receive-orders.md): Learn how to enable, or disable delivery app platforms and pause orders until your next business day.
- [Setting up your printer](https://support.cuboh.com/en/articles/2807216-setting-up-your-printer.md): This article will help you set up your printer to print tickets directly from your tablet.
- [Refunds and Upcharges](https://support.cuboh.com/en/articles/2807185-refunds-and-upcharges.md): A step-by-step guide on how to use Cuboh to charge for add ons, or refund the items you cannot deliver.
- [Setting up High Traffic Preparation Times on the Cuboh Tablet](https://support.cuboh.com/en/articles/9617193-setting-up-high-traffic-preparation-times-on-the-cuboh-tablet.md): How to set up high traffic preparation times in the Cuboh Tablet Settings.
- [Global Printer Settings](https://support.cuboh.com/en/articles/11083291-global-printer-settings.md): An overview of the Global Printer Settings
- [Setting up Custom Preparation Times on the Cuboh tablet](https://support.cuboh.com/en/articles/11083443-setting-up-custom-preparation-times-on-the-cuboh-tablet.md): How to add custom preparation times

## Cuboh Web Dashboard

- [Integrating Fresh KDS with Cuboh](https://support.cuboh.com/en/articles/8482779-integrating-fresh-kds-with-cuboh.md): Additional information on how to integrate Fresh KDS with your Cuboh Dashboard.
- [How can I get help on the Cuboh web dashboard?](https://support.cuboh.com/en/articles/4241528-how-can-i-get-help-on-the-cuboh-web-dashboard.md): What to do if you can't find the answer to your question or if something isn't working right
- [How do I log into the Cuboh web dashboard?](https://support.cuboh.com/en/articles/4241518-how-do-i-log-into-the-cuboh-web-dashboard.md): How to log into the Cuboh web dashboard
- [How to send test orders using the Custom Test Orders widget](https://support.cuboh.com/en/articles/9597029-how-to-send-test-orders-using-the-custom-test-orders-widget.md)
- [What do the Analytics charts mean?](https://support.cuboh.com/en/articles/4242561-what-do-the-analytics-charts-mean.md): Descriptions of the data sets and charts you see on the Analytics page
- [How do I choose a date range for my order history?](https://support.cuboh.com/en/articles/4242588-how-do-i-choose-a-date-range-for-my-order-history.md): How to choose a date range to view on the Order History page
- [How can I download my order history in a CSV file?](https://support.cuboh.com/en/articles/4242583-how-can-i-download-my-order-history-in-a-csv-file.md): How to download a report of your order history in a CSV file
- [How can I filter what I see on the Order History page?](https://support.cuboh.com/en/articles/4242571-how-can-i-filter-what-i-see-on-the-order-history-page.md): How to filter which columns you see on the Order History page
- [How do I remove an online ordering app integration?](https://support.cuboh.com/en/articles/4242598-how-do-i-remove-an-online-ordering-app-integration.md): How to remove an online ordering app integration from Cuboh
- [How do I update my login information for an existing online ordering app integration?](https://support.cuboh.com/en/articles/4242595-how-do-i-update-my-login-information-for-an-existing-online-ordering-app-integration.md): How to update your login information for an existing online ordering app integration through Cuboh
- [How do I add a new online ordering app integration?](https://support.cuboh.com/en/articles/4242591-how-do-i-add-a-new-online-ordering-app-integration.md): How to add a new online ordering app integration to Cuboh
- [How can I reset my Cuboh password?](https://support.cuboh.com/en/articles/4242599-how-can-i-reset-my-cuboh-password.md): How to reset your Cuboh password via the web dashboard

## Menu Management

- [What is Menu Management?](https://support.cuboh.com/en/articles/5112663-what-is-menu-management.md): Curious about how menu management can help streamline your online ordering? Here's a good place to start!
- [How to publish your menu](https://support.cuboh.com/en/articles/6050871-how-to-publish-your-menu.md): Once you’ve imported, created, or made changes to a menu, publish it to the 3rd party apps of your choice.
- [How to Update Menu Prices using Menu Management](https://support.cuboh.com/en/articles/6910047-how-to-update-menu-prices-using-menu-management.md): How to Update your Menu Prices using Cuboh's Menu Management tool.
- [How to preview your menu in Cuboh](https://support.cuboh.com/en/articles/5907067-how-to-preview-your-menu-in-cuboh.md): Before your menu is published, view a preview to see how your menu will show up for customers.
- [Adding a new menu to Cuboh](https://support.cuboh.com/en/articles/5795607-adding-a-new-menu-to-cuboh.md): You can choose to import an existing menu, or build one from scratch.
- [How to Update your Menu Hours](https://support.cuboh.com/en/articles/5718125-how-to-update-your-menu-hours.md): You can make changes to your available ordering hours directly through the Cuboh dashboard.
- [Menu Categories](https://support.cuboh.com/en/articles/5718255-menu-categories.md): Cuboh's Menu Management tool lets you create your single source of truth menu -- here's how to manage your menu's categories
- [Menu Items](https://support.cuboh.com/en/articles/5910280-menu-items.md): Cuboh's Menu Management tool lets you create your single source of truth menu -- here's how to manage your menu's items.
- [Modifier Groups](https://support.cuboh.com/en/articles/5910299-modifier-groups.md): Cuboh's Menu Management tool lets you create your single source of truth menu -- here's how to manage your modifier groups.
- [Modifiers](https://support.cuboh.com/en/articles/5910318-modifiers.md): Cuboh's Menu Management tool lets you create your single source of truth menu -- here's how to manage your modifiers.
- [Setting Holiday Menu Hours with Menu Management](https://support.cuboh.com/en/articles/8681861-setting-holiday-menu-hours-with-menu-management.md): Learn how to add holiday hours and closures to your menu using Cuboh Menu Management tool.
- [Adding New Items using POS Shooter](https://support.cuboh.com/en/articles/8682283-adding-new-items-using-pos-shooter.md): This article is only applicable for customers using a menu from their POS provider.
- [Bulk Price Updates](https://support.cuboh.com/en/articles/11200016-bulk-price-updates.md)
- [How to use POS Refresh](https://support.cuboh.com/en/articles/8471486-how-to-use-pos-refresh.md)

## POS Integrations

- [Integrating Cuboh with your Auphan POS](https://support.cuboh.com/en/articles/5222270-integrating-cuboh-with-your-auphan-pos.md): This article will walk you through the Cuboh x Auphan integration process.
- [Integrating Cuboh with your Brink POS](https://support.cuboh.com/en/articles/5222115-integrating-cuboh-with-your-brink-pos.md): This article will walk you through your Cuboh x Brink integration process.
- [Printing Cuboh orders with Clover POS](https://support.cuboh.com/en/articles/5614060-printing-cuboh-orders-with-clover-pos.md): This article will walk you through how to make sure your orders print through your Clover POS.
- [Integrating Cuboh with your Clover POS](https://support.cuboh.com/en/articles/5222418-integrating-cuboh-with-your-clover-pos.md): This article will walk you through the Cuboh x Clover integration process.
- [Integrating Cuboh with your Givex POS](https://support.cuboh.com/en/articles/5229501-integrating-cuboh-with-your-givex-pos.md): This article will walk you through the Cuboh x Givex integration process.
- [Integrating Cuboh with your Maitre'D POS](https://support.cuboh.com/en/articles/5247910-integrating-cuboh-with-your-maitre-d-pos.md): This article will walk you through the Cuboh x Maitre'D integration process.
- [Integrating Cuboh with your Micros POS](https://support.cuboh.com/en/articles/5247922-integrating-cuboh-with-your-micros-pos.md): This article will walk you through the Cuboh x Micros integration process.
- [Integrating Cuboh with your PixelPoint POS](https://support.cuboh.com/en/articles/5215662-integrating-cuboh-with-your-pixelpoint-pos.md): This article will walk you through the Cuboh x PixelPoint integration process.
- [PixelPoint Reseller Guide](https://support.cuboh.com/en/articles/5215822-pixelpoint-reseller-guide.md): A technical overview of the requirements for the PixelPoint x Cuboh Integration.
- [Integrating Cuboh with your Positouch POS](https://support.cuboh.com/en/articles/5247931-integrating-cuboh-with-your-positouch-pos.md): This article will walk you through the Cuboh x Positouch integration process.
- [Integrating Cuboh with your Revel POS](https://support.cuboh.com/en/articles/5222309-integrating-cuboh-with-your-revel-pos.md): This article will walk you through the Cuboh x Revel integration process.
- [Integrating Cuboh with your Silverware POS](https://support.cuboh.com/en/articles/5222214-integrating-cuboh-with-your-silverware-pos.md): This article will walk you through the Cuboh x Silverware integration process.
- [Integrating Cuboh with your Square POS](https://support.cuboh.com/en/articles/5247905-integrating-cuboh-with-your-square-pos.md): This article will walk you through the Cuboh x Square integration process.
- [How to auto-print Square orders](https://support.cuboh.com/en/articles/3505596-how-to-auto-print-square-orders.md): In order to automatically send orders through to the kitchen, you will need to enable this option through your Square Printer settings.
- [Integrating Cuboh with your Squirrel POS](https://support.cuboh.com/en/articles/5247927-integrating-cuboh-with-your-squirrel-pos.md): This article will walk you through the Cuboh x Squirrel integration process.

## POS Errors

- [POS Unknown Error](https://support.cuboh.com/en/articles/5445400-pos-unknown-error.md): “An unknown POS error has occurred. Please manually enter the order in your POS, and reach out to our support team to know what went wrong.“
- [POS Timeout Error](https://support.cuboh.com/en/articles/5445473-pos-timeout-error.md): "Your POS has timed out and is not allowing us to enter this order. Please manually enter the order in your POS."
- [POS Offline Error](https://support.cuboh.com/en/articles/5445541-pos-offline-error.md): "Your POS is currently offline and it needs to be restarted. Please manually enter the order in your POS."
- [Revel Menu Hours Error](https://support.cuboh.com/en/articles/5449074-revel-menu-hours-error.md): Your Revel Menu Hours are currently preventing online orders from being entered. These steps will help you align your Online Menu Hours.
- [Auphan Store Hours Error](https://support.cuboh.com/en/articles/5445560-auphan-store-hours-error.md): Your Auphan Store Hours are currently preventing online orders from being entered. These steps will help you align your Online Menu Hours.

## Delivery App Integrations

- [How to integrate Cuboh with UberEats](https://support.cuboh.com/en/articles/5368351-how-to-integrate-cuboh-with-ubereats.md): Additional information on how to integrate UberEats with your Cuboh Dashboard.
- [How to integrate Cuboh with DoorDash](https://support.cuboh.com/en/articles/5257429-how-to-integrate-cuboh-with-doordash.md): Additional information on how to integrate DoorDash with your Cuboh Dashboard.
- [How to integrate Cuboh with Grubhub](https://support.cuboh.com/en/articles/8116977-how-to-integrate-cuboh-with-grubhub.md): Additional information on how to integrate Grubhub with your Cuboh Dashboard.
- [How to integrate Cuboh with SkipTheDishes](https://support.cuboh.com/en/articles/7943464-how-to-integrate-cuboh-with-skipthedishes.md): Additional information on how to integrate SkipTheDishes with your Cuboh Dashboard.
- [How to connect with your Grubhub Account Advisor](https://support.cuboh.com/en/articles/10035527-how-to-connect-with-your-grubhub-account-advisor.md): Need to disable Grubhub features so you can integrate with Cuboh? Here's what you need to do.
- [How to integrate Cuboh with Ritual](https://support.cuboh.com/en/articles/8007826-how-to-integrate-cuboh-with-ritual.md): Additional information on how to integrate Ritual with your Cuboh Dashboard.
- [How to Integrate Cuboh with ChowNow](https://support.cuboh.com/en/articles/8124857-how-to-integrate-cuboh-with-chownow.md): Additional information on how to integrate ChowNow with your Cuboh Dashboard.
- [Where to find your DoorDash Store ID](https://support.cuboh.com/en/articles/5442866-where-to-find-your-doordash-store-id.md): How to find your DoorDash Store ID from DoorDash's public ordering page.

## Menu Mapping

- [Introduction to Menu Mapping](https://support.cuboh.com/en/articles/5368964-introduction-to-menu-mapping.md): What is Menu Mapping? Why is it Important? What are its advantages? Click here to learn more about self-service menu management on Cuboh.
- [Menu Synchronization – Getting ready to Map on the Cuboh Dashboard.](https://support.cuboh.com/en/articles/5368989-menu-synchronization-getting-ready-to-map-on-the-cuboh-dashboard.md): How to Sync new menu updates to your Cuboh menu mapping dashboard.
- [Menu Mapping Walkthrough](https://support.cuboh.com/en/articles/5368454-menu-mapping-walkthrough.md): A review of what's typically covered on your first Cuboh Orientation Call, including Main Item Mapping & Review.
- [Modifier Mapping Walkthrough](https://support.cuboh.com/en/articles/5369031-modifier-mapping-walkthrough.md): An overview of what's typically covered on your Second Cuboh Orientation Call.
- [Modifier Troubleshooting](https://support.cuboh.com/en/articles/5374542-modifier-troubleshooting.md): Modifiers aren't showing up on Cuboh? This article will show you how to navigate differences in menu structure on the Cuboh Dashboard.
- [How to publish your menu mapping changes](https://support.cuboh.com/en/articles/5404239-how-to-publish-your-menu-mapping-changes.md): Publishing your menus on the Cuboh Dashboard will update Cuboh, and tell it to use this most recent set of mapping instructions.
- [How to sync new menu updates to your menu mapping dashboard](https://support.cuboh.com/en/articles/4332873-how-to-sync-new-menu-updates-to-your-menu-mapping-dashboard.md): Cuboh is able to sync new menu updates on a per-request basis, meaning that mapping new menu updates is very easy and fast.
- [How do I change the mapping of a menu item or modifier](https://support.cuboh.com/en/articles/4264175-how-do-i-change-the-mapping-of-a-menu-item-or-modifier.md): This article will guide you on how to fix incorrect or outdated item mapping.
- [Why are modifiers not loading in the POS menu bar?](https://support.cuboh.com/en/articles/4333049-why-are-modifiers-not-loading-in-the-pos-menu-bar.md): Modifiers not loading in the menu bar could be due to a few reasons. This article will help guide you through how to fix it.
- [What happens if my delivery application prices and POS prices are different?](https://support.cuboh.com/en/articles/4333420-what-happens-if-my-delivery-application-prices-and-pos-prices-are-different.md): Restaurants often prefer to up-charge on the delivery applications to offset the commissions, so what happens with your POS?

## Storefront

- [How to set up your Stripe account for direct ordering](https://support.cuboh.com/en/articles/6041411-how-to-set-up-your-stripe-account-for-direct-ordering.md)
- [Setting up your Cuboh Storefront](https://support.cuboh.com/en/articles/6027016-setting-up-your-cuboh-storefront.md): Follow this guide to create your Storefront menus, connect your Stripe account, and set up your Storefront profile

## Common Support Issues

- [I am unable to log into my tablet](https://support.cuboh.com/en/articles/8013237-i-am-unable-to-log-into-my-tablet.md): In this article we go over what to do when you are unable to log into your Cuboh tablet, and how to fix it.
- [I'd like to request a new driver for an order](https://support.cuboh.com/en/articles/8017390-i-d-like-to-request-a-new-driver-for-an-order.md): If something went wrong with the order and you need to request a new driver, please read this article.
- [I'd like to cancel my Cuboh account](https://support.cuboh.com/en/articles/8017384-i-d-like-to-cancel-my-cuboh-account.md): We are sorry to see you go! But we don't make it hard for you to leave, we appreciate your business and hope to eventually win you back.
- [How do I update my payment method?](https://support.cuboh.com/en/articles/8017379-how-do-i-update-my-payment-method.md): Need to update your payment method? We make it super easy.

## New Dashboard

- [Welcome to our New Dashboard](https://support.cuboh.com/en/articles/11518391-welcome-to-our-new-dashboard.md)
- [Menu Editor Walkthrough](https://support.cuboh.com/en/articles/11518468-menu-editor-walkthrough.md): This article walks restaurant partners through the Menu Editor on the new Dashboard