How to Resolve Error Type: POS_TIMEOUT

Your POS may go offline if it's unable to connect to your restaurant internet. To resolve this:

  • Restart your POS System at your earliest convenience.

  • Try to manually enter the order into your POS. If issues persist, ensure that your internet is not currently experiencing downtime.

  • If the above steps have not resolved the issue, please reach out to our Support Team using any of the following methods:

    • Live Chat: Go to Help & Support on your Cuboh tablet.

    • Email: Send us a message at

    • Phone: Give us a call at 855-572-8264.

    • Sharing the delivery app order code with our team will help us look into the matter and provide a solution quickly. Cuboh's Support Team is online from 7am-11pm PST, 7 days a week.

Whether you have an urgent issue, a general question, or need an update made to your menu, Cuboh's customer support team is here to help. Our industry-leading support team is looking forward to speaking with you!

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