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Nick Head

POS errors are generated from your Point of System directly -- the following articles provide some guidance as to why they happen and what to do to fix them.

POS Errors

“An unknown POS error has occurred. Please manually enter the order in your POS, and reach out to our support team to know what went wrong.“

POS Unknown Error

"Your POS has timed out and is not allowing us to enter this order. Please manually enter the order in your POS."

POS Timeout Error

"Your POS is currently offline and it needs to be restarted. Please manually enter the order in your POS."

POS Offline Error

Solutions for the most common POS errors messages

General

Your Revel Menu Hours are currently preventing online orders from being entered. These steps will help you align your Online Menu Hours.

Revel Menu Hours Error

Your Auphan Store Hours are currently preventing online orders from being entered. These steps will help you align your Online Menu Hours.

Auphan Store Hours Error

Online Menu Hours

Find answers and get help from Intercom Support and Community Experts

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