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Revel Menu Hours Error

Your Revel Menu Hours are currently preventing online orders from being entered. These steps will help you align your Online Menu Hours.

Nick Head avatar
Written by Nick Head
Updated over a week ago

The Revel Menu Hours error occurs when Cuboh sends an online order to Revel, but your Online Menu is closed and unable to accept orders.

How to Resolve Error Type: 'Revel Menu Hours'

  1. In the Revel Management Console ([yoursubdomain], navigate to Settings.

  2. In the upper right corner of the settings page, click Time Tables :


  3. Click + Add a Timetable:


  4. Select each day of the week and enter the times that your business is open. If your business is closed on a specific day, do not click that day to enter any hours. If your business is open seven days a week for the same times each day, you may select All at the top and enter your hours of business:


  5. After entering your store hours, set a Start and End Date for your work year. If you are open year-round then you can add Jan 1 to Dec 31. If your business is seasonal, click + Add a Timetable again to add another timetable as needed. Please note that your Revel Online-Menu hours must match your delivery app hours.

  6. Finally, click Save to save your timetable.

Please note that your Revel Online-Menu hours must at least match your delivery app hours. This is to avoid having Revel reject orders if they are placed outside the specified Online-Ordering hours. We recommend setting your hours to be open for all 24 hours of the day, however. Click here for additional resources on how to change your Revel Online-Menu hours.

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