Setting up your Positouch Integration
Important: Positouch Integrations require a third-party license from Omnivore.
When you’re ready to get started, your Onboarding Specialist will reach out to coordinate an Omnivore Installation and kick off the integration process!
Preparing your Positouch system to go live with Cuboh
Please ensure these settings have been configured before going live with Cuboh. If you need any help setting these up, please reach out to your POS Representative for assistance.
App-specific Tender Types in Positouch.
Your Positouch system will need a unique tender type for each Delivery App you plan on integrating. Please create one tender for every platform you currently use – for example, one called "UberEats", one called "DoorDash", and so forth.An Order Type in Positouch.
Your Positouch system will need an order type to assign Cuboh orders to – for example, one called "Delivery", or an individual order type for each app, such as "UberEats", "DoorDash", and so forth.A Revenue Center in Positouch.
Your Positouch system will need a revenue center to assign Cuboh orders to – for example, one called "Delivery".A "Cuboh" Employee in Positouch.
Create a new Employee in your POS, named "Cuboh". This will be the employee responsible for entering all of your online orders into your POS.
Positouch Integration FAQ's
“Will I be able to access my entire POS Menu from the Cuboh Dashboard?”
Yes, you will be able to access your entire Positouch Menu from the Cuboh Mapping Dashboard after successfully completing the integration process.
"I use universal modifiers (i.e., I can add any modifier to any main item) on my POS. Can Cuboh support this?"
Absolutely! Let your Onboarding Specialist know and our team will be happy to assist.
"Can I apply payment manually instead of Cuboh doing it automatically?”
Yes, this can also be configured by your Cuboh Onboarding Specialist upon request!
“Can I add a discount to all of the orders that Cuboh enters?"
The Cuboh x Positouch integration does not support a blanket discount applied to all orders entered by the system.
“I have questions about mapping.”
For further resources on Menu Mapping, please feel free to reach out to your dedicated Onboarding Specialist, or browse the resources available below:
If you have any questions, please don't hesitate to get in touch with our support team.
We're online from 7am-11pm PST, 7 days a week and can be reached by email at support@cuboh.com, via phone at 855-572-8264, or through the Live Chat icon on Cuboh.